Contracts Officer Benefits and Revenues - Loughborough, United Kingdom - Charnwood Borough Council

Charnwood Borough Council

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Loughborough, United Kingdom

1 week ago

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Tom O´Connor

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Description

Job description

Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.

We are also customer focused, both internally and externally.

We are looking for the latest member of the CBC team to deliver our aims and values.

The Customer Experience Team are recruiting a contracts officer who is responsible for the quality and performance management of the outsourced revenues and benefit contract.

We need you to be an excellent organiser who can work effectively within the Customer Experience Team and communicate with a variety of internal and external partners, organisations and residents.

You will be able to manage conflicting deadlines and meet agreed outcomes.

As well as having knowledge of revenues and benefits, you can think on your feet and problem solving across a range of issues will be second nature to you.

You are passionate about making sure residents feel valued because you will see the issues through their eyes.

The successful person will need to undertake a DBS check.

There are many benefits to working with us.

The Council offers generous annual leave of between 22 and 27 days of leave (depending on grade and length of service) plus bank holidays; agile working for many roles; opportunities for professional development linked to many roles and access to the Local Government Pension Scheme.

The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.

We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC's Employer Recognition Gold Award.

Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.

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