Customer Support - London, United Kingdom - Principle HR
Description
Location- London- Discipline:
- Technology
- Salary:
Contact name:
- Sowmya Rajendra
- Job ref:
Published:
- about 2 hours agoOur client is a dynamic global leader in Computer software and currently has an exciting position open for an experienced Customer Service Representative to support their rapidly growing customer base.
The Offer
- Competitive salary of £30k per year
- 12 months contract with the view to extending
- Hybrid working 23 days per week in the offices in Staines, Surrey
- The opportunity to join a fun, dynamic, and highperforming team
The Role
Your Profile
- Prior experience working in a helpdesk environment over the phone, using technical skills to resolve enduser issues on a firstcall resolution basis.
- The ability to ask clear and precise questions of the customer to ascertain the exact details of the problem.
- Basic understanding of ITIL Skills and business processes.
- ServiceNow experience would be an advantage
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