Customer Support - London, United Kingdom - Principle HR

Principle HR

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location- London- Discipline:

Technology
Salary:

Contact name:

Sowmya Rajendra
Job ref:

Published:
- about 2 hours agoOur client is a dynamic global leader in Computer software and currently has an exciting position open for an experienced Customer Service Representative to support their rapidly growing customer base.

The Offer

Competitive salary of £30k per year
12 months contract with the view to extending

- inside IR35 (PAYE - paid weekly)

Hybrid working 23 days per week in the offices in Staines, Surrey
The opportunity to join a fun, dynamic, and highperforming team

The Role

Your Profile

Prior experience working in a helpdesk environment over the phone, using technical skills to resolve enduser issues on a firstcall resolution basis.
The ability to ask clear and precise questions of the customer to ascertain the exact details of the problem.
Basic understanding of ITIL Skills and business processes.
ServiceNow experience would be an advantage