Client Experience Associate - Glasgow, United Kingdom - AnywhereWorks

AnywhereWorks

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're on a mission to help the world work Anywhere.

Whether working from home, an office or Anywhere, we offer products and services designed to help people work and learn together, whether they're across a table or across the world.

Work is what we do, not where we do it.

We are looking for a Client Experience Associate to join our team Please see below for more information:

The Role.**- Please watch this Day in the Life of a CX Associate video.

You will be taking customer calls, capturing incoming leads, taking orders, and scheduling appointments, while working from the comfort of your own home.
In this role, you will be taking inbound calls and forwarding messages to our clients in a fastpaced environment.
You will work from your computer for the duration of your shift and regularly work 40 hours per week.
For the first introductory 8week period, you will be required to work 8 hours each Saturday.
After the initial 8week period, you will be required to work one weekend per month and a minimum of 4 hours on a Monday.

***:
About You.
***:

An excellent communicator, verbally and written.
Growth mindset, and is excited to learn new things.
Passionate about customer service.
Peoplefocused, friendly, and knows how to listen.
Dependable and shows up when expected.
Aboveaverage computer skills, including typing.
The ability to stay calm and efficient under pressure.
Willingness to complete an introductory learning and development phase at satisfactory levels

What we offer.**- Starting at £11/hour