Evening Host - Birmingham, United Kingdom - Haute Dolci Star City

Description

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Your responsibilities will include greeting guests, providing accurate wait times and escorting customers to their seats.

For this role, you should have solid organisational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure.

Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests.


Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to their seats
• Provide menus and announce Waiter/Waitress's name
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers' queries
• Assist wait staff as needed

Requirements and skills

• Previous work experience as a Host/Hostess or Waiter/Waitress
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customerservice skills
• Excellent communication skills (via phone and inperson)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift

Job Type:
Part-time

Part-time hours: 16 per week


Salary:
£8.00-£11.00 per hour


Schedule:

• Every weekend

Ability to commute/relocate:

• Birmingham,

West Midlands:
reliably commute or plan to relocate before starting work (required)


Shift availability:

• Night shift (required)

Work Location:
In person