Administrator Apprentice - London, United Kingdom - Lewisham Council

Lewisham Council

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Title:
Administrator Apprentice x2

Job ref:
APP-22-028

Closing Date:
Monday 10th April 2023; 23:59

Contract Type:
Full time 35 hours per week

Contract Length: 14 Months

Location:
Lewisham Borough

Salary:
£10.42 per hour

This is an exciting time to join us at Lewisham Homes and Lewisham Council will become one organisation in 2023, and we want the best in skills and attitude to join us on this journey.

If you have a drive to improve the quality of homes to better the lives of our residents, we want to hear from you.

We are passionate about our staff and our people ambition is to enable staff to be the best they can.

We are looking for an Administrator Apprentice to be responsible for providing administrative support for the repairs team, supporting both residents and internal staff with excellent service and organized data management.

About you:

Experience of

Be able to deliver excellent customer service.
Enjoying dealing with customers face to face and on the phone
Strong attention to detail/ accuracy
A 'cando' attitude working professionally with others enhancing the overall customer experience.

Duties will include:

Coordinate the planning and scheduling of the planned and reactive repairs to a high standard ensuring a seamless and efficient service is provided to residents through timely notification of inspection appointments and tracking of all remedial work identified as necessary through to completion.
Ensure that the data is kept updated within prescribed timescales, managed, and analysed in a timely and accurate manner and documentation is collated and submitted as required.
Working effectively in the office team, with other staff members, members of the public, elected members and outside organisations.
Run reports and maintain all system information and data regarding properties within the Repairs department. Capture and resolve errors and manage exceptions as highlighted.

Qualifications:

Educated to grade A-C standard or equivalent

For more information about Lewisham Homes and this opportunity, please visit our website or view the recruitment pack

Closing Date:
Monday 10th April 2023; 23:59

Application Questions
The answers you give will determine whether you progress to interview.

Lewisham Apprenticeships are ring-fenced to Lewisham residents. Please confirm you are a Lewisham resident?
What is your understanding of Equal Opportunities?
Why do you think that confidentiality is important in this role?
What do you know about apprenticeships?
How do you provide good customer service?
How do you stay organized?