Hire Controller - Whitehaven, United Kingdom - GAP Group
Description
Vacancy detailsDivision:
- Plant & Tools
- Hire & Sales
Title:
- Hire Controller
- Whitehaven
Contract type:
- Permanent Full Time
Location:
- United Kingdom, North West, Whitehaven Plant & Tools
Location:
- CA28 8EARequester
Number of positions to be provided:
- 1
Contract hours:
- 42.50
The Role:
- Our team is the best in the industry is it time for you to join us?
- The Role:
- Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors.
- As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
- A typical day for the HSC will include:
- Processing all hire desk administration including customer and supplier queries
- Managing approx incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
About You:
- Successful applicants should demonstrate the following:
- Previous experience of working within a high-volume hire desk role is essential
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Although a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
About Us:
- About GAP Group
- GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our inhouse Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
- Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Companyfunded social events)
- Cycle to Work Scheme
- Health & Wellness (Wellbeing Hub, Employee Assistance Helpline, Annual Flu Jab)
- If you fit the profile and are up for the challenge, we would love to hear from you
- GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Reference :004683
Publication start date :03/07/2023
Job description:
- Hire and Sales Co-ordinators
Post description:
- Hire & Sales
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