Administrator - London

Job summary

As a programme administrator you will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit.

Responsibilities

• Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification.
• Organise accreditation assessments and process applications and results.
• Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered.
• Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately.
• Keep up to date and accurate records.
• Support team with administrative support relating to quality improvement projects.
• Contribute to the development of new guidance materials.
• Continuously strive for improvement and proactively identify more efficient ways of working.

Job description