Bank Receptionist - Whitehaven, United Kingdom - Cumbria Health On Call

Cumbria Health On Call

Verified Company

Whitehaven, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically.

This list is not exhaustive and the role may include additional duties which are not listed here. 1. To be the first point of contact for patients arriving at the surgery.

Processing confidential patient information to pass to Clinicians. 3. Contacting patients in respect of any changes to appointments.
Keeping a watchful eye on patients waiting to be seen and in the case of worsening symptoms, alerting a relevant professional. 5. Alerting Emergency Services in the event of an emergency and/or gaining help from within the department.
To keep information held in the centres and in staff guidance folders up to date and accurate (eg RED folders) 7. To have an understanding of coordinating workload to capacity. 8.

Carrying out equipment checks and reporting issues to the Control Room Supervisor and line manager. Primary Care Manager Reception Team 9. To work autonomously, managing own workload effectively, referring to line manager when necessary. 10.To adhere to all CHoC Policies and Procedures.

Participate and ensure own on-going development. 12.To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security. 13.Undertake any other activities deemed appropriate and necessary by the organisation.