Team Leader - Slough, United Kingdom - Look Ahead Housing and Care

Tom O´Connor

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Tom O´Connor

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Description

Job profile:


  • The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
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Job details:
Job details:

Job reference

  • REQ00475
  • Date posted
  • 24/05/202 Application closing date
  • 07/06/202 Location
  • Slough
  • Salary
- £28,668.00

  • Package
  • 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
  • Contractual hours
  • 40
  • Basis
  • Full time
  • Job category/type
  • Full Time, Permanent
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Team Leader:

Job description

  • We're looking for a kind, compassionate and resilient

Team Leader to join our

Mental Health service in

Slough.
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£28,668.00 per annum, working

40 hours per week.
_Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression._
Want to feel like you're part of one team? You'll feel at home here.

  • Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, awardwinning Learning & Development and a culture that welcomes all. These aren't token gestures we've thought long and hard about how best to support our team.

After all, our people are doing something amazing:
helping to transform lives every day.

  • Specific details about the service and team. If individual care role details about the person.
  • This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
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What you'll do:


Hope Place is supported accommodation service located in Slough comprising 10 self contained rooms with a staff office on site.

The service accommodates and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.


  • Hope Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.
  • The post holder will be fully involved in all aspects of the daytoday management of their designated service, including line managing the relevant frontline staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service.


  • Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication.
  • Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans.
  • Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly.
  • Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch.
  • Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer.
  • Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
  • Deliver an out of hours oncall service for region, where required.
  • Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate.
  • Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols.
  • Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements.

About you:


  • Enjoys social interaction and the company of others, networks in local business community.
  • Approachable and open behaviour
  • Prefers working as part of a group or team.
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
  • Has a practical and logical mind and is naturally well organised.
  • Thrives on change and enjoys dynamic diverse environments.
  • Is confident with high levels of selfesteem.
  • Is respectful, articulate and sensitive in style of communication.
  • Is passionate and enthusiastic about his/her career and job experiences.
  • Is motivated towards excellence and improvement of personal performance with a cando attitude.

What you'll bring:


Essential:


  • Experience with managing staff
  • Experience writing support plans

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