Apprentice Account Handler - Coventry, United Kingdom - Edwards Insurance Brokers

Edwards Insurance Brokers

Verified Company

Coventry, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overall objective:

The role will provide an effective administration service with progression towards becoming a fully trained Commercial Account Handler.

To provide a quality service to clients in accordance with their needs whilst ensuring full FCA compliance.

Duties and responsibilities:

Follow a training plan with practical 'on the job' training.
Gain working knowledge about relevant insurance products.
Provide administration support to colleagues in all aspects of insurance, working with attention to detail.
Ensure accuracy, efficiency and professionalism when dealing with both client and insurer.
Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the compliance manual use checklists and support documentation as provided by the company to assist with demonstrating compliance.
Handle any complaints in accordance with company procedures and regulatory requirements.
Conduct learning, training and assessment exercises in accordance with the individual T&C scheme applicable to you. Identify further areas for development as required.
Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
Develop and maintain a professional working relationship with all clients and ensure expert advice in all areas of business.

Job Types:
Full-time, Apprenticeship

Benefits: