Receptionist - Community Centre - Bristol, United Kingdom - Lockleaze Neighbourhood Trust

Lockleaze Neighbourhood Trust
Lockleaze Neighbourhood Trust
Verified Company
Bristol, United Kingdom

5 days ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

Lockleaze Neighbourhood Trust
The Hub, Fedden Buildings, Gainsborough Square,

Lockleaze, Bristol BS7 9FB

Registered Charity No:

Company Registration No:

Receptionist

Place of work:
The Hub and/or The Cameron Centre

Accountable to:
Operations Manager, Lockleaze Neighbourhood Trust

Duration:
Fixed term contract 1 year with potential to extend


Hours:24 hours per week


9:00 am pm Tuesday/Wednesday

10:00 am pm Saturday
9.00 am pm Monday


Salary:
£9.90 ph with salary review in April 2023


Start Date:
as soon as possible


Application Process
'CONFIDENTIAL' to Antonio Facciponti, Lockleaze Neighbourhood Trust, The Hub, Fedden
Building, Gainsborough Square, Lockleaze, Bristol, BS7 9FB.

Interviews will be held the week commencing the 15th February 2023.


Background


Lockleaze Neighbourhood Trust is a resident-led community charity that exists to support the residents of Lockleaze to achieve positive change for themselves and their community.

We do this through a range of activity based at the Hub community centre on Gainsborough
Square and the Cameron Centre.


The receptionist is a key role as it's the first point of call for anyone who comes into the Hub or uses our services.

For many people it is the face of our organisation and it is the person that makes them feel noticed and welcome.

We're looking for someone with excellent customer service skills, who is motivated to find out what's happening in the area and share useful information.

We're a small, busy and dedicated team with a range of groups and projects to get involved in. Someone self-motivated with good communication is essential.
Most of all we want someone who reflects our values:

  • Welcome and Kind: noticing, providing a welcome for everyone and acting with kindness can be transformational in individuals lives and makes the world a better place
  • Keeping the community connected: connecting people is good for wellbeing, good for community action and can make places better
  • Residents lead the change: residents are at the heart of everything we do, and we want to support them to lead the change.
  • Creating a fairer Lockleaze: there are many injustices, and we want to call them out and work collaboratively to tackle them.
If you have any queries about the role please contact Antonio on

Welcome

  • Greet everyone who comes into the Hub
  • Be positive and knowledgeable about our services and the local area
  • Show potential bookings around our buildings and encourage sales
  • Open and close the Hub when necessary
  • Support the groups that operate in the Hub by helping to set up tables or equipment and close down where needed, taking payment and keeping registers for groups
  • Trained as a first aider and fire marshal
Signposting

  • Be knowledgeable about activities happening in the local area and actively seek out this information from a variety of sources
  • Attend monthly meetings and visit other community hubs such as libraries, churches and health centres to promote our events, and find out what other organisations in the area are doing
  • Engage visitors and regular groups, and encourage them to take part in LNT activities
  • Create flyers and marketing material for LNT events, Hub groups and some other local activities, including biannual flyer to inform residents what's going on
  • Maintain our Facebook page and website so they're up to date and promoting our events and other local activities
  • Keep up to date lists and information on various themes of activities (e.g. youth, over 55, health etc.) and communicate with other staff to keep these accurate
  • Put together a fortnightly E-Bulletin on all the local activities and actively encourage new people to sign up to our mailing list
Admin

  • Be responsible for all bookings that are made in the Hub and Cameron Centre, this includes maintaining and updating the Google Calendar with accurate information, chasing unconfirmed bookings and processing payments
  • Support our regular groups with set up, registers, collecting fees and issuing receipts where necessary
  • Inputting any and all financial transactions completed into the till sheet accurately and liaising with the Finance Admin on any discrepancies
  • Cashing up the till once a week and ensuring this is all recorded and reported accurately
  • Support with events


You will also be required to undertake additional duties as considered appropriate with regard to your role, skills and experience.

Additional training will be available.


Person specification

Don't meet every single requirement?

Job Type:
Part-time

Part-time hours: 24 per week


Salary:
From £9.90 per hour


Schedule:

  • Day shift
  • Weekend availability

COVID-19 considerations:
Commonly used surfaces are sanitised. Hand sanitiser on offer.


Work Location:
One location

Application deadline: 31/01/2023


Reference ID:
Receptionist Jan 23
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