Accommodation Officer - Swindon, United Kingdom - SKILLS DIRECT LTD

SKILLS DIRECT LTD
SKILLS DIRECT LTD
Verified Company
Swindon, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

DUTIES AND RESPONSIBILITIES

Supporting the Service User

  • Manage a caseload of around Service Users
  • Attend dispersal and conduct induction of SU into property
  • Conduct monthly visits and report any incidents
  • Ensure SU's are Moved On no later than the last date of payments
  • Arrange initial transport of SU's to their accommodation or any relocation as required
  • Ensure that health and safety of SU's are maintained at all times
  • Complete BI weekly welfare checks of the SU's.

Managing a property portfolio

  • Effect appropriate maintenance of properties
  • Conduct monthly inspections and report defects as required
  • Ensure all items within property are replaced /repaired as required in line with inventory procedure
  • Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management
  • Prepare property for reoccupation after SU's move on
  • Ensure terminated properties are effectively prepared for hand back to landlord
  • Effect minor property repairs if necessary
  • Ensure the properties are maintained according to Health and Safety guidelines and company procedures
  • Ensure stores are maintained in line with purchasing procedure

Team working

  • Liaise regularly with line manager and team members
  • Helping/providing cover for other team members as required
  • Attending team and other staff meetings
  • Supporting new team members and provide onthejob training
  • 24 hour availability during any significant emergency
  • Provide cover for other staff as agreed by line manager

Communication and Liaison

  • Ensure all records are maintained and kept uptodate according to company policies and procedures
  • Ensure appropriate property certification documentation is produced and recorded
  • Liaise closely with SU's, line manager, team members and other staff
  • Assist in the local stakeholder involvement process by attending meetings as required
  • Liaise with local support agencies to ensure relationships are maintained

Training and development

  • Monitor own work levels, progress and development
  • Undertake all core training and development programmes as required
  • Undertake relevant learning according to agreed Personal Development Plan

Meeting key performance targets

  • Manage own caseload of allocated SUs and properties
  • Work toward own and team performance objectives
  • Learn, understand and operate within contractual guidelines and service requirements
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