Credit Controller - London, United Kingdom - Inventum Group
Description
Credit Controller/Senior Credit Controller
Our client, a reputable independent energy provider has opened up a spot in their Finance team for a hands-on, collaborative Credit Controller in London.
As part of the Operations team, you will be directly involved in the day-to-day management of cash flow and the credit control process in a vibrant, exciting team working hybrid.
What you will do:
- Driving the credit control function through ownership of debt ledger.
- Circulation of weekly Aged Debt reports both internally and externally.
- Allocating payment onto CRM system & liaise with customers for remittance advise.
- Load direct debit payment files generated by CRM system.
- Raising invoices and adding manual charges to customer accounts.
- Post letters to customers concerning aged debt and direct debit signup.
- Liaise with bailiffs to arrange site & predisconnection visits.
- Instruct solicitors and thirdparty debt collection in respect of noncollectable debt.
- Work with our credit insurer to report and monitor any customers who begin insolvency proceedings.
- Processing refunds where applicable.
- Liaising with operations and sales teams to resolve any ongoing issues.
- Monitoring of credit limits and credit risk for existing customers.
Experience Required:
- Previous experience working within an officebased environment
- Previous experience as a Credit Controller
- Computer literate with good knowledge of MS Office, with a strength in Excel
- Previous experience working within an officebased environment
- Proven ability to accelerate processes and handle backlogs
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