Register Enrichment Coordinator - London, United Kingdom - Anthony Nolan

Anthony Nolan

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're Anthony Nolan. We're here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we're growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match.

We're currently giving
four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won't stop until we've unlocked the cures, treatments and transplants that will transform the future for more patients.

And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a
Register Enrichment Coordinator to join our
Register Enrichment team.

Title:
Register Enrichment Coordinator

Salary:
£27,313 per annum, rising to £29,838 per annum upon successful completion of probation**
Contract: Permanent, full time

Hours: 35 per week (standard Anthony Nolan working hours)

Location:

Hybrid, with head office in Hampstead, London**In the Register Enrichment team, our role is vital as we improve the quality of the information we hold about our donors on the register, to provide transplant centres with comprehensive and detailed options when searching for donors for their patients, allowing them to make better, faster choices, which ideally will lead to better outcomes for our patients.

You will also communicate with donors to determine availability if the originally selected donor is unavailable at the time that they had been found to be a potential match.

We then offer these donors as an alternative to transplant centres if the original donor cannot go ahead.

You will also speak to people who want to be tested for their relatives who need a stem cell transplant and facilitate this for them in a timely manner.

Essential Attributes:

Demonstrable experience of delivering excellent customer service, and of taking professional responsibility and ownership of the work and expectations associated with the role.
Excellent interpersonal and relationship building skills, internally and externally
Excellent written and verbal communication skills, including active listening and a good telephone manner
Accurate keyboard skills and strong attention to detail and accuracy
Excellent organizational and time management skills with the ability to prioritise workload, cover team workload during busy periods and annual leave
Proficiency to multitask efficiently
Proficiency to understand or have knowledge of medical terminology
Proficiency to work under pressure and to deadlines

What's in it for you?

A competitive salary
27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24hour Employee Assistance Programme
A stimulating work environment full of opportunities to learn and develop
Life Assurance of four times annual salary
Travel season ticket loan, Cycle to work Scheme
And more (full list of benefits available on our website)

Please check out the
job description here, as well as our
FAQs & Additional Info page to read about our benefits, values and recruitment policy.

Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is committed to equal opportunities & a living wage accredited employer

All applicants must be able to demonstrate the right to work in the UK._
It is important to note that we are an organisation where our culture matters and with patients, supporters and donors at the heart. Therefore, it is important that we make very clear that _
_we expect some work to take place in the workplace__. The specific expectation of remote vs on site working varies depending on the team/role, and we endeavour to make this clear on each individual vacancy. If you have any queries around our hybrid working policy and the expectation for a role you're interested in, please get in touch._