File Handler Assistant - Bolton, United Kingdom - Keoghs

Keoghs
Keoghs
Verified Company
Bolton, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Supporting one or more Lead File Handlers with a specific focus on Care Home Claims, performing delegated tasks to aid the progression and/or resolution of these claims.


Key Accountabilities

  • To undertake initial steps on a file including sending out acknowledgements, and procedural documents such as AOS/Notice of Acting.
  • Conduct such investigations as are appropriate and as may be delegated from time to time by the Lead Fee Earner(s)
  • Carry out standard procedural tasks, Carry out nonstandard procedural tasks, including drafting nonstandard court documents
  • Reviewing medical records and taking witness statements, where appropriate.
  • To assist the Lead Fee Earner(s) in progressing the file in the most appropriate and timely manner.
  • Undertake Legal Research
  • To ensure compliance with the SRA Code of Conduct 2011

Activity Time Frames:

  • Adaptable; follows the direction of the LFE and prioritises own activity on a daily basis.
  • Scale and Scope
  • Typically expect 6 chargeable hours per day, to be agreed at team/local level.
  • Supports one or more Lead Fee Earner(s)
  • Works on the case load of the Lead Fee Earners
  • Complete delegated tasks within time frame agreed with Lead Fee Earner

Experience, Skills and Qualifications

  • Recruitment Criteria
  • Ideally a degree in Law/LPC Graduates/ILEX trained
  • Knowledge of Disease desirable but not essential
  • Litigation experience is essential
  • Previous experience of handling own caseload or assisting "lead fee earners" with their caseloads.
  • Demonstrate analytical and critical thinking.
  • IT Literate;
  • Proficient in MS Office
  • Experienced in using a Claims/Case Management system
Experience, Skills and Qualifications Capabilities needed to succeed and excel in the role:
Technical knowledge and Experience to be developed

  • Basic Guidelines for court/CPR inc completion of court forms
  • Client SLAs
  • Building deeper experience in care home claims
  • Basic claim and file handling skills.
  • Investigation techniques
  • Progression to a more detailed understanding of CPR
  • Financial Management/recording of fees and chargeable hours
  • Through formal input build an understanding of;
  • Area of law relevant to the role
  • Liability
  • Quantum
Values
Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Our Values
We are connected
We are Dynamic
We are Innovative
We succeed together


Contract Type

  • Permanent

Area

  • Complex Injury 3

Sub Area

  • Legacy

Office

  • Bolton
  • Parklands

Closing Date

  • 25 Mar 2024
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