Customer Service Administrator - Leeds, United Kingdom - Easaway Draincare UK Limited

Easaway Draincare UK Limited
Easaway Draincare UK Limited
Verified Company
Leeds, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Easaway are an expanding Drainage company who require a full time and permanent Customer Services Administrator to work in our Customer Services department.

You will be engaged in a variety of tasks including:


  • Responding to Inbound Calls from Customers.
  • Enter Job data on to a software system and assigning to relevant engineer.
  • Reviewing Engineer Job reports and reporting accordingly.
This can be a fast paced and is sometimes a pressurised environment. It will involve significant levels of Data entry work. The ability to work error free and consistently so is a must have.

A good standard of written and verbal communication skills in addition to having a basic knowledge of Maths is required for this role.

GCSE English and Maths at Grade C and above is therefore essential.


Above all, you must have a pleasant and helpful telephone manner and a desire to always exceed your customer's expectation.

The hours of work are 8.30 am to 5.00 pm, Monday to Friday. The work is office based and there is no option of remote working.

Easaway is a Living Wage Employer.


Job Types:
Full-time, Permanent


Salary:
From £22,600.00 per year


Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
We are a COVID secure workplace.
There is no remote working for this role - it is office based.


Education:


  • A-Level or equivalent (preferred)

Experience:

Office Administration: 3 years (required)


Work Location:
In person
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