General Porter - Bristol, United Kingdom - North Bristol NHS Trust

North Bristol NHS Trust

Verified Company

Bristol, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment.

This will involve carrying out the following Facilities Management functions:

The primary function is the movement of patients, consumable products, waste, furniture, medical equipment, gasses, beds, mattresses etc.

The cleaning of all Portering equipment, delivery of blood products and responding to Major incidents.

To deliver emergency blood products.

To provide a high quality responsive, efficient and effective patent support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional manner and working in line with the Facilities and departmental operating procedures.

Knowledge

Understanding of Portering activities

Understanding of Department and Trust Health and Safety policies, written safe systems of systems of work and Department rules and procedures

Understanding of Portering equipment processes

Understanding and knowledge of pathology procedures for movement of blood products

Training

Customer and support services or equivalent experience to an NVQ Level 2

Mandatory training as required for the role

Collection and transportation of blood products

Trust, Patient Support/Directorate Services induction training

On the job induction training

Experience

Working a busy multi-faceted environment

Working a team based environment

Communication & Relational skills

Good verbal communication skills

Ability to work as a member of a team

Good literacy and numeracy skills

Ability to work in a sensitive and unobtrusive manner around patients

Ability to use relevant electrical equipment safely

Ability to clean and maintain all Portering equipment in line with hygiene practises and protocols

Ability to assist in and demonstrating duties and operating procedures and good practice guides without the need for direct supervision

Be flexible in carrying out duties as instructed by Patient Support Team Leaders and relevant managers in accordance with the Departmental Rules and Procedures

Basic IT skills

Working conditions

You will be expected to display a professional image at all times

You will be required to wear clean official uniform and covered in low-heeled footwear

You will be expected to comply the department and trust policies relating to uniform and the wearing of jewellery, nail polish etc

You will be expected to act in a courteous manner to all staff, visitors and patients

Duties will involve working bank holidays when required to meet the needs of the service

When working at ward level you will be expected to use alcohol gel on entering the ward and to thoroughly wash hands frequently and after completing tasks

Physical Effort

Duties involve standing/walking for long periods of time during the shift

Duties may involve undertaking physically demanding tasks e.g. moving cages of approximately 300kg in weight as and when required

Mental Effort

Being aware of health and safety implications involved in duties and their potential effect on others e.g. Ensuring that equipment is stored appropriately

At ward level keeping a professional distance from patients and ensuring confidentiality at all times

Emotional effort

Whilst working at ward level being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life

Whilst working in the Emergency Department witnessing traumatic injuries

In the course of your duties you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety are confrontational or under the influence of alcohol