Customer Service Admin - Shepshed, United Kingdom - Essential Recruitment

Essential Recruitment

Verified Company

Shepshed, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Admin

Hours:
Monday to Friday 8am to 5pm / 1 in 4 Saturdays

Salary:
£23,000 per year

Location:
Shepshed

Contract Type:
Permanent
***Due to continued growth and expansion we are currently looking to recruit a Customer Service Admin to join our business in Shepshed on a permanent basis.

***
Essential Duties and Responsibilities:

Accurate and timely processing of orders in line with transport, production and raw material deadlines, set with clear KPI's within the team, whilst maintaining consistency and accuracy throughout.
Accurate filing and record keeping of customer orders across multiple Microsoft platforms.
Provide administration support to other key functions to meet the business needs.
Efficient and legal processing of feed prescriptions.
Timely customer query resolution via appropriate processes and coordination/management.
Supporting Sales department and account managers with account, customer and ordering information

Experience and Skills:

Excellent organisational and administrative skills with an ability to manage multiple tasks simultaneously.
Excellent verbal and written communication skills.
Good knowledge of MS Word, Excel, PowerPoint, and Outlook.
Attention to detail.
Ability to work in a fastpaced environment.
Experience of Sales administration and/or customer service experience.
Integrity and respect for confidentiality.
Proactive, has a friendly manor and can use positive language and thinking.
Uses own initiative in everyday activities also in moving forward and can adapt the business change.
Call Grace on between the hours of 8am 5pm Mon-Fri

This vacancy is being advertised by Essential Recruitment **(An Employment Agency)