Radiology Clerical Officer/receptionist - Salisbury, United Kingdom - Salisbury NHS Foundation Trust

Salisbury NHS Foundation Trust

Verified Company

Salisbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

We are looking for a friendly, proactive individual to join our Radiology Team as Clerical Officer.

This role involves working on a variety of busy reception desks within the Radiology Department at Salisbury District Hospital, as well as being an integral part of the Radiology Admin Team.

We are looking for someone who can provide a great service with a welcoming smile, have excellent communication skills and show empathy and consideration to others.

At the heart of what you do will be to ensure our patients receive an exceptional experience before, during and after their Radiology appointment.

You will also cover other duties associated with this role, such as, ensuring patients are correctly registered, adding referrals accurately and in a timely manner and allocate patient appointments.

You will be expected to be a proactive member of the Radiology Admin Team, providing other administrative support and promoting team working, to achieve high standards of patients care and customer service.

Greeting patients and their relatives/carers at various Radiology Reception desks across the hospital, making them feel welcome while using the Computerised Radiology Information System (CRIS) and patient record system (Lorenzo) to attend them to their appointments.

To perform general office/administrative duties such as sorting post, putting referrals onto CRIS, updating patient information on Lorenzo, sorting patient notes, and other tasks as directed by the Admin Team Leader or Admin Manager.

To be a proactive member of the Admin Team, promoting team working to achieve high standards of patient care and customer service and best-practice communication with Outpatient Departments, the Emergency Department, wards and other clinical/non-clinical staff from other areas of the hospital.

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us.

Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre.

We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding.

You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

To receive, assist and direct patients to the appropriate modality for their examination, whilst being professional and empathetic.

Sorting post, putting referrals onto CRIS, updating patient information on Lorenzo, sorting patient notes, and other tasks as directed by the Admin Team Leader or Admin Manager.

Liaising with members of staff both internally and externally to Radiology.