Community Nursing Administrator - Wokingham, United Kingdom - Berkshire Healthcare NHS Foundation Trust
Description
We are looking for anAdministrator to join our Community NursingTeam, you will support the Community Nursing servicetodeliver care to people in their own homes by assisting in the triage of new referrals as well as providing administrative support to the team.
We offer a supportive environment with opportunities for further career development.- To be the central point of contact alongside a trained clinician for all new referrals into the district nursing service, taking messages, obtaining information for new referrals, advising patients about visits, referring as appropriate and answering routine enquiries.
- You will assist in the triage and allocation of new referrals, advise patients about visits, refer as appropriate and answer routine enquiries.
- Type confidential correspondence, reports and other documentation to a high standard within agreed timescales.
- Maintain effective communication across the service and deal in a professional, helpful, and sensitive manner with patients, carers, staff and other agencies by telephone and face to face.
- Assist in the efficient and accurate recording of data on all required electronic systems including the Trust system RIO.
- Ordering and maintaining stocks of nursing supplies, stationary, equipment and resources for the team via the Trusts procurement systems.
- Taking minutes at District Nursing Forums and Community Nursing Meetings
The "must haves" for this role:
- Excellent interpersonal and communication skills
- Good IT skills, with the ability to navigate around various systems.
- Work effectively in a team and independently, using initiative.
We value diversity and are proud to be a Stonewall Top 100 Employer.
We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
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