CRM System Administrator - Sheffield, United Kingdom - Linear Recruitment

Linear Recruitment
Linear Recruitment
Verified Company
Sheffield, United Kingdom

3 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are seeking a skilled Administrator who has used CRM systems before to join our team.

As a CRM Systems Administrator, you will be responsible for maintaining and managing our company's purchases, stock control and admin tasks.


Responsibilities:


  • Providing assistance to customers in resolving issues by communicating with other departments within the company as needed
  • Maintaining and updating data in the CRM system to ensure accurate records of customer information
  • Organizing and updating customer databases that contain information such as contact details, purchase history, and preferences
  • Providing support for sales activities by creating reports on lead conversion rates and contacting potential clients to set up appointments for sales staff
  • Creating training materials for new hires about company products and policies
  • Identifying opportunities for improving customer satisfaction through surveys and focus groups
  • Coordinating with other departments to ensure that customer requests are responded to in a timely manner
  • Developing reports that track customer activity over time to identify trends in behavior or needs that may indicate opportunities for improvement
  • Providing support to customers by answering questions and resolving problems regarding products or services they have purchased from the company
  • Maintaining and updating data in the CRM system to ensure accurate records of customer information
  • Organizing and updating customer databases that contain information such as contact details, purchase history, and preferences
  • Providing support for sales activities by creating reports on lead conversion rates and contacting potential clients to set up appointments for sales staff
  • Creating training materials for new hires about company products and policies
  • Identifying opportunities for improving customer satisfaction through surveys and focus groups
  • Coordinating with other departments to ensure that customer requests are responded to in a timely manner
  • Developing reports that track customer activity over time to identify trends in behavior or needs that may indicate opportunities for improvement
  • Providing support to customers by answering questions and resolving problems regarding products or services they have purchased from the company

Job Types:
Full-time, Commission, Permanent


Salary:
£33,000.00 per year


Ability to commute/relocate:

  • Sheffield, S3: reliably commute or plan to relocate before starting work (required)

Experience:

- administration: 1 year (required)


Work Location:
In person
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