Band 4 Domestic Team Leader - London, United Kingdom - Royal Free London NHS Foundation Trust

Tom O´Connor

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Description
Ensuring the delivery of a high quality patient centred cleaning service.

The quality and effective of the services will be measured in accordance with the Trusts facilities management key performance indicators and Core standards.

The areas of responsibility will be for cleaning of all Patient, staff and visitors areas in the Hospital and this includes grounds cleaning.

The post holder will be expected to rotate the work in each area on a daily basis. The duty team leader will be responsible for the domestic service at weekends and bank holidays.

The post holder will be responsible for a very large staff group and will be actively involved in all staff policies and procedures.

The post holder will be guided by standard operating procedures, with the domestic manager available for reference

Audit the performance of the domestic operatives

Domestic department bleep holder, the nature of the requests will be unpredictable

Verifies Clocking time reports and other relevant time and attendance records and authorises for payment


Manage the authorisations for annual leave and other unplanned staff absence to ensure the roster operates with minimum use of bank staff.

Actively monitor sickness and absence of domestic operatives and implement the Trusts policy for sickness management in conjunction with the domestic manager, this will involve sick reviews

The recruitment and selection of domestics

Action and complete all relevant and operational cleaning requests

Ensure sufficient stock is requested, ordered, delivered and maintained for the domestic staff

Identify domestic operatives mandatory training needs are fully satisfied and undertake training of domestic staff in cleaning duties, floor care, COSHH and basic Health & Safety

To complete the induction and training of all new staff

Planning costed duty rosters and allocating work. All weekly rotas must be with in the agreed weekly budget and monitored

Responsible for the KSF development review process and appraising staff


This role is part of the wider Facilities Directorate whereby all Services are delivered by the In House Team; Portering, Catering, Security and Cleaning.

There are a total of 7 Domestic Team Leaders working across the 7 days to provide a robust cleaning service to our clinical colleagues and the wider Hospital.

The Team Leaders manage a diverse group of approximately 190 domestics who work on the wards delivering a domestic/cleaning service for our patients

Infection Control plays a vital part of the Domestics function and as such the Team Leaders have a close working relationship with our Infection Control collegues

Please see attached Job Description for full details.

However in summary the Domestic Team Leaders are vital in Managing Domestic staff who provide a cleaning service to wards, clinics, offices and public areas.

This service operates on a 24 hour basis through 7 days a week.

The Team Leader reports directly to the Domestic Services Manager and the service is delivered as part of the Facilities team but works very closely with both the Nursing Directorate and the Infection Control Team

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