Doctors Receptionist and Administrator - London, United Kingdom - Evergreen Surgery
2 weeks ago
Description
Job description
NHS GP Receptionist and Administrator required to join our growing and ambitious team at Evergreen Surgery, located in a modern healthcare building Evergreen Primary Care Centre in Edmonton.
We are looking for exceptional individuals to join our Reception Team and help us grow the Practice's image as friendly and professional.
The purpose of the role is to:
- Full Time staff required to work 37.5 hours per week, during the surgery opening times from 8 am to 8 pm Monday to Sunday.
- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
- Undertake a variety of administrative duties to assist in the smooth running of the Practice, including the provision of clerical support to clinical staff and other members of the practice team
- Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
Good command of the English language, both written and verbal, is essential
Flexibility is required to be able to cover holidays and sickness, sometimes at short notice is essential.
Duties and responsibilities:
The duties and responsibilities to be undertaken by the practice administration team members may include any or all of the items in the following list.
- EMIS Clinical System full training will be provided,
- Work within MS Windows and MS Office 365 environments
- Processing patient website inquiries and responding to questions
- Maintaining and monitoring the practice appointments system
- Processing telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail (including scanning)
- Taking messages and passing on information accurately
- Processing prescriptions requests in accordance with practice protocols
Pay:
£22,450.00 per year
Benefits:
- Company pension
Education:
- A-Level or equivalent (required)
Work Location:
In person
Reference ID:
MAY24EV&CH
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