Contact Sales Manager - Wincham, United Kingdom - WTW

WTW

Verified Company

Wincham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

You will be empowered to use the intellectual capital, tools, and resources of our award-winning Health & Benefits business to lead a function which generates prospect interest and opens new conversations with local, national, and multinational employers.

This is a management role, reporting to Sales & Client Management Director, Health & Benefits and has significant exposure to Sales Leadership in Great Britain.

Our work style:

At WTW, we trust you to know your work and the people, tools and environment you need to be successful.

The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependenton the needs of the team, role and clients.

Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities and part-time working.

What to expect

A collaborative culture; with strong professional excellence standards
Commitment to career development; supported by stretching projects and exposure to senior leaders
Significant autonomy and accountability for own success

Key Responsibilities

Your primary objective is to manage and mentor a successful team of contact managers and maintain a multimillionpound pipeline of prospects for our consultants to progress
In partnership with Sales and Marketing Leaders, shape the contact management strategy for H&B
Using data, CRM software, market insight and social media you will experiment with new outbound approaches and adapt to changes in the market
Leverage creative sales tactics to help the team prospect and engage with multiple buyer personas (HR, Reward, Finance & Insurance Managers) to introduce the value of WTW
Partner with the sales team to develop campaigns that align to their goals based on an annual plan
Ensure sales accepted opportunities are sourced in accordance with company targets, and that our sales organisation has enough opportunities to work with to be fully productive
Work closely with Sales Leadership to improve opportunity management and qualification processes
Monitor and evolve the team performance bonus plan in partnership with sales and leadership
Train members of the team to identify, contact, and create qualified opportunities
Ensure team members improve performance and abilities over time by providing coaching and feedback in team reviews
Coach individuals through shadowing, role plays, process improvement, and performance reporting in recurring 1:1's
Help to define performance metrics by which the team will be measured
Create and manage reports and dashboards to ensure the results they deliver can be easily understood by throughout the organisation
Plan for hiring and onboarding new team members
Connectivity with a broader Sales and Client Management function that spans across WTW's Health, Wealth and Career business line.

The Requirements

Sales experience plus management experience in professional services sales
Telesales/Contact Management sales experience
A proven track record of delivering sales pipeline at similar organisation in an outbound environment
Attract, retain, and motivate exceptional team members
The desire to listen, provide insight and creatively solve problems
A good influencer and negotiator whose skills can be encouraged in others
A passion for clients and the desire and desire to build authentic relationships
Experience with prospecting tools and CRM (Artesian, LinkedIn Sales Navigator, Dynamics365)

Equal Opportunity Employer
At WTW, we believe difference makes us stronger.

We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves towork every day.

We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.