Sales Administrator - Camberley, United Kingdom - Mulberry Recruitment

Mulberry Recruitment
Mulberry Recruitment
Verified Company
Camberley, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Sales & Admin Support Executive

Location:
Camberley

Salary:
£20,000 - £25,000

Hours:
Monday - Friday
Working with a rapidly expanding FMCG business, you will help the office with administration, customer queries and order processing. By helping customers understand the product and answering questions about their requirements.

To support the customer service & sales team as required.

Ensure that customers receive exceptional customer service, and that associated administration is dealt with in an accurate and timely manner.


Duties and Responsibilities:

Processing customers purchase orders and dealing with inbound calls.

Responsible for administration relating to the customer services and sales teams.

Support the Customer Service & Sales Teams to ensure customer satisfaction.

Upsell new lines and promotional products and resolve customer queries and problems.

Generate leads & referrals as well as contact customers after promotional material has been sent out.

Keep your customer records and files up to date using the CRM and other tools.

To write reports and quotes and carry out ad hoc admin/paperwork.

Call and engage with customers regarding spend patterns and to chase up quotes.

Plan and prioritise your own activity to match the goals of the company and your individual targets.


Meet with your Customer Services Manager on a weekly & monthly basis to identify training and development needs, highlight opportunities for business development and identify potential risks.

Attend quarterly performance reviews with your Sales Director and Customer Service Manager.


Represent the company in a capacity outside of your normal role and to complete tasks not directly related to your own job.


Salary:
£20,000.00-£25,000.00 per year


Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
One location


Reference ID:

NS
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