Administrator - Cardiff, United Kingdom - Encon Insulation

Encon Insulation

Verified Company

Cardiff, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Background

Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing and external façade materials.

As the Distributor of Choice, we take pride in providing the highest level of service and support.

We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project.

The Role
As a Branch Administrator, you will be responsible for providing support to the Administration department at the branch.

Key Relationships
Internally - Branch Director, Internal Sales Team, External Sales Team, Warehouse & Operations Team, Credit Control, Purchase Ledger.

Externally - Customers

Behaviours & Skills:

Personable
Results Driven
Ability to work within a team
Detail conscious
Proactive with a 'can do' attitude
Numerate and literate
Knowledge of MS Office

Key Responsibilities

Customer Service & Performance:

Support the Sales Team by answering general customer enquiries, phone calls and taking messages to pass to the relevant person.
Deal with customers complaints in a fair and reasonable manner.
Check and confirm dates and content of direct deliveries as they fall due.
Request proof of deliveries from suppliers for direct deliveries before invoicing once

POD received.

To liaise with suppliers or sales staff for incoming goods for specific orders.
Match & check all Goods In paperwork before receipting & filing.
Liaise with the Operations Manager for any amendments or alterations to delivery schedules, to log before returning paperwork to sales staff.
Prior to invoicing, receive and check completed sales delivery notes for signatures and any anomalies before invoicing.
Scan and file all paperwork.
Frank & Mail all outgoing post daily.
With appropriate authority, process sales credit notes.
To provide full time annual leave cover for the Admin Manager.
Carry out reception duties, meet & greets or walkabouts where appropriate.
Maintain required levels of branch stationary, office and canteen consumables.
Maintain branch paperwork systems to meet the parameters required.
Work accurately to tight deadlines on a monthly basis.
To assist with periodic stock takes where required.

Compliance:

To take heed of Credit Control disciplines in the course of all transactions, with particular regard to credit limits and to accounts on suspension.
Ensure you are familiar with health and safety rules and regulations, and that your responsibilities as an employee, in respect of health and safety, are carried out in full.
Any other duty reasonably requested by management.

Standard Terms, Conditions and Benefits
Working Hours

Holiday Entitlement - 23 Days + Bank Holidays

Encon Work Save Pension - Yes

Life Assurance Plan - Yes

Bonus Scheme - Yes

Job Types:
Full-time, Permanent

Benefits: