Case Handler - Brighton, United Kingdom - Reed Insurance

Reed Insurance
Reed Insurance
Verified Company
Brighton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Case Handler

Brighton - Hybrid (1 day office 4 from home)

£27,000 - £30,000


Our client is currently looking for Case Officers to lead a varied portfolio of regulatory interventions, using legislative powers where required, to mitigate risks and ensure good outcomes for savers.


In return you will get:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • Discretionary bonus arrangements
  • 25 days annual leave provision
  • Flexible working arrangements
  • Career progression
Have you worked in Insurance before? Are you looking for a new challenge? Then this role could be for you


About the role:

  • Effectively identify risk to savers
  • Mitigating risks in line with delegated authority or, when appropriate, obtaining legal or other advice before escalating with recommendations
  • Follow process guidelines in line with legislative framework. Working independently and as part of a team to obtain the information necessary to make decisions
  • Communicate with stakeholders verbally and in writing, to influence behaviours in order to ensure compliance

About you:

  • Ability to take ownership
  • Ability to understand complex information and legislation, and the ability to identify risk and solve complex issues, overcoming challenges as they appear
  • Strong analytical skills to decide when your intervention requires deviation from the established framework or the use of powers to resolve
  • Excellent verbal and written communication skills, with the ability to fully and accurately complete reports, correspondence, and legal documentation, escalating for advice and authorisation when required

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