Technical Trainer - Tonbridge, United Kingdom - Trinity Claims

Trinity Claims

Verified Company

Tonbridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an exciting opportunity for an experienced Learning and Development Trainer to join our fast growing business.

As a Technical Trainer you will be responsible for developing the competence of Trinity Claims employees by participating in the development, delivery and evaluation of learning and development events, with particular reference to induction, mandatory technical and soft skills training and continues professional development training initiatives.

Work alongside the L&D Manager with business leaders to obtain training requirements and to turn these into informative and interesting modules of training
Develop, and deliver training in both technical and soft service areas
Deliver induction, mandatory technical and soft skills training in an adaptive way to accommodate different learning styles.
Offer coaching, mentoring and other support to help learners achieve knowledge and skills
Evaluate success of training courses and materials used to identify areas of improvement.
Ensure continuous improvement by liaising with Auditors and Line Managers to identify skill gaps and developing personal development plans to employees accordingly.
Keep attendance and achievement records of employees.
Liaise with external training providers as and when business requires.
Work flexibly in delivery according to changing business needs.
Undertake any individual or team task or activity reasonably requested and in line with the company values.
Embrace technology alongside traditional methods of training / development
Keep L&D and industry related knowledge up to date.

To be successful, you will need to have:

Understanding of effective teaching methodologies and tools
Excellent spoken and written communication skills
Excellent presentation skills
Innate ability to vary approach and style as required to achieve best results
Ability to work well under pressure and meet deadlines
Ability to prioritise workload to maximise effort according to business needs

Experience / knowledge

Have an understanding of how to deliver training and coaching
Ideally experience of working in an insurance environment but not essential
Knowledge of the insurance claims process advantageous
Excellent knowledge of Microsoft programmes in particular Powerpoint
Must be comfortable in an ever changing "market disruptive" driven business.

What will you get in return?

We pay discretionary performancebased bonuses every May, which could be up to 10% of your annual salary.
We have 25 days of holiday a year, plus Bank Holidays.
We heavily invest in talent management Currently have 10 employees studying CII, 3 currently studying an HNC qualification course and more, as we are delegating at least 10 employees a year to get a fully funded professional qualification.
We have an enhanced employer pension contribution scheme of up to 5%.
We do have an Employee Assistance Program as well as wellness programs.
We do have a brand new gym on site
The Social Committee takes care of our social lives and gets people involved in social activities during and after work.

Finally, who are we?
Trinity Claims is a Claims Management specialist business based in Tonbridge. We are not an insurance company, but we operate on behalf of insurers within the home insurance arena.

We have a leadership team dedicated to growing business with a family feel and a welcoming culture, all based around a high-end customer service provision.

Not only are the company going from strength to strength, but we have doubled in size in the last 3 years, and are offering a highly sought solution by our clients.

We do things differently. With a high focus on technology and our culture of professionalism, we are disruptors in the insurance claims marketplace.

Job Types:
Full-time, Permanent

Salary:
£25,000.00-£29,000.00 per year

Benefits: