Hotel General Assistant - Scarborough, United Kingdom - Castle

Castle

Verified Company

Scarborough, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title - Hotel General Assistant

Reference No. - ID59712

Salary - £ per hour

Start Date - Immediate

Job Type - Permanent

Location - Scarborough

Reporting to - Business owner

Main Responsibilities:

Dealing with incoming calls through the switchboard
Taking and inputting reservations into the Hotel Reservation system.
Cash handling and balancing of all monies taken in cash, cheque, or by credit card and reconciling the daily movement of bookings and income taken.
Working across the bar and restaurant operation serving guests and dealing with any guest enquiries
Work alongside all departments within the business to ensure business needs are met
Have a keen eye for detail ensuring public areas are always kept in a clean and organised state
Building and maintaining excellent relationships with guests

Requirements:

Personable, hands on and diligent in their approach to work
Excellent customer service and interpersonal skills with both guests and colleagues.
Ability to work under pressure and remain calm at the first point of contact, the front desk.
Ability to safely handle cash and process payments through EPOS systems
Attention to detail to ensure all information is communicated and recorded correctly.
Willingness to undertake any training offered to improve skills or gain qualifications.

Benefits - You would start on a salary of £ ph plus tips working over 4 days up to 36hrs per week with 8hr shifts, whilst working you would benefit from either breakfast, lunch or dinner on shift, and gratuities are split across the whole team.

Job Types:
Full-time, Permanent

Salary:
£11.00-£11.50 per hour

Benefits: