Receptionist - Hampshire, United Kingdom - Circle Health Group

Circle Health Group

Verified Company

Hampshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Receptionist to join their team of staff in the Operations department.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants should meet the following criteria:

Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
Proficient in the use of a PC, including the use of software and systems
Basic financial awareness
Previous administration experience in a private healthcare environment.

Duties of this role include:

This role provides on site reception coverage for our clinical sites.
The role will be responsible for providing the first face to face contact with our patients.
The role will support the checking in and guiding of patients to their appointments.
The role will ensure high levels of customer service and maintain their local environments accordingly.
The role will support the local site coordinators in the escalation and management of local stock control and estates.
The role will support in the completion and monitoring of site risk and audit compliance.
The role will be required to support patients with face to face enquires and direct them to the relevant services if resolutions cannot be achieved.
The post will also be required to support the onsite clinical teams as required working alongside the sites clinical support roles.
Reception experience in Medical setting desirable but not essential

IT literate Customer service experience essential
Previous work experience in Healthcare desirable but not essential

Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering preexisting medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Life insurance
One paid charity/volunteer day per year
Extensive rewards and voluntary benefits including blue light card
Free wellbeing services
High Value Employee Referral Scheme
Employee recognition programmes
Industry leading training and development opportunities

and much more

**"Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.