Customer Support Officer - York, United Kingdom - City of York Council

Tom O´Connor

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Tom O´Connor

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Description

You will be working as part of a team helping to provide an efficient responsive repairs service to our customers in and around the York area.


Training will be provided to ensure you are competent raising works orders, arrangement of appointments that suit the requirements of customers and scheduled correctly using our dynamic scheduling system including.

You will also be required to liaise with contractors and tradespersons as you deal with customer enquiries.


The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution.

We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development.

In addition we also offer a growing range of discounts, rewards and savings.

This role is suitable for job share.

Closing date:
Sunay 31 March 2024 at 12 midnight


Interview date:
To be advised

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