Compliance Administrator - Manchester, United Kingdom - Watt Utilities
Description
Watt Quality and Compliance Processor
£21,000 p/a & Performance related bonus scheme and incentives + progression
Manchester City Centre
Monday-Friday 9.00am-4.45pm office based
At
WATT UTILITIES, we invest in delivering exceptional pre and post -sales service for our customers.
Sat within our flourishing Compliance department, are exclusively recruiting on behalf of our well-established and market-leading business based in Manchester, who due to continued growth are looking for Quality and Compliance processors to join our successful team.
You will support the safe and accurate delivery of contracts to our suppliers by providing the final line of support.
You will ensure the accurate and safe delivery of contracts from our sales staff to our various suppliers. Held to account, we reward outstanding performance with eligibility for a quarterly bonus when attaining volume and qualitative KPIs.Quality Processor responsibilities include:
- Delivering the final internal administration checks prior to cascading the information externally.
- The understanding and delivery of various supplier processes.
- Interpreting the contract data and submitting this to our suppliers via external system such as portals, batch uploads via excel, or API.
- Vetting for highrisk clients and managing appropriately with suppliers.
- Communicating with external suppliers to discuss credit referrals and ensuring service level agreements are upheld on behalf of our clients.
- Effective troubleshooting, to aid the efficiency of the wider team.
- Effective management of worklog tracker.
- Reviewing internal audit feedback and implementing learns into the delivery of your duties.
Quality Processor experience required:
- Exceptional attention to detail, primarily in repetitive tasks
- Motivated by volume productivity
Good working knowledge of excel: - Capability to learn new and varying IT systems
- Diligence and contentiousness
- Problem solving and troubleshooting
- Team player
Autonomous of own work: - Organization
- Time management
Working at has it perks Look at some of our benefits
- Competitive Holiday entitlement (20 days holiday plus bank holiday and Christmas shut down)
- Exciting social events including trips to the races, celebrations, parties, charity functions and conferences.
- Sociable working hours Mon
- Friday with early finish incentives dependant on achieved KPI's.
- Regular incentives and rewards
- Monthly Bonus Scheme
- Fantastic progression opportunities within the company with clear succession planning and the opportunity to complete qualifications.
- An experienced and committed Learning and Development team providing a warm welcome, training, and ongoing coaching.
- Awards recognising best newcomers, top performers, and customer care.
- Access to our employee assistance programme when required.
- Refer a Friend Scheme rewarding up to £500 in vouchers
Job Types:
Full-time, Permanent
Salary:
£21,000.00 per year
Benefits:
- Company events
- Referral programme
- Wellness programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 1 year (required)
Work Location:
In person
Reference ID:
Watt Quality and Compliance Processor
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