IT Support Technician - London, United Kingdom - Involved Solutions
Description
Role:
IT Support Technician
Rate:
£150.00 to £190.00 per day
Duration:12 Months
Location:
Supporting sites around London - DRIVERS LICENCE REQUIRED
Contract:
Inside IR35
We are working with a growing Managed Service Provider who are looking to recruit a Contract School Based IT Support Technician on an initial 12 month basis.
Responsibilities of the IT Support Technician:
- Provide effective and efficient communication across all levels of the business
- Provide 1st Line and 2nd Line support to all users of technology
- Set up, deploy and reimage desktops and hardware.
- To ensure antivirus updates and Microsoft Security updates are kept current on schools' networks
Requirements for the IT Support Technician role:
- Strong background within the IT support industry
- MS Office experience (with MS Access preferred)
- Mobile technology (tablets & smartphones using Android & IOS)
- Networking fundamentals (LAN, WAN, Switches, DHCP & DNS)
- Ability to identify hardware/operating system problems and provide a simple report
- Active Directory Management
- Knowledge of filtering and safeguarding software deployed and its uses
- Demonstrate a working knowledge of Windows based software
- Experience supporting Microsoft Windows Server 2012 and Windows 10, Apple & IOS operating systems
- MS Office experience (with MS Access preferred)
- Networking and Communications Troubleshooting experience
- Active Directory, Group Policy and Server builds and configurations management
- Microsoft Windows operating systems and their use in a local area network environment
- Cisco and D-Link networking technology
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