Bus Service Operators Grant Administrative Officer - Hastings, United Kingdom - Department for Transport

Department for Transport

Verified Company

Hastings, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Details:

Reference number:

Salary:

- £23,847
Job grade:

Administrative Officer
Contract type:
Fixed term
Length of employment:
12 Months
Business area:
Public Transport and Local Group
Local Transport
Type of role:
Administration / Corporate Support
Working pattern:
Flexible working, Fulltime, Job share, Parttime
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

HastingsAbout the job

Job summary:

Do you have a passion for delivering a quality service and pride yourself on having excellent attention to detail?

Do you enjoy communicating with others and being part of a supportive team?

If so, we have an exciting opportunity available for a Bus Service Operators Grant Administrative Officer to join our team and would love to hear from you

Job description:

Most journeys made in this country are short and local. They are the journeys that we all make, if not every day, many times a month.

Our work makes a huge difference to the daily lives of millions, across England and across the UK, whether they are by bus, tram, walking or cycling.

As Bus Service Operators Grant Administrative Officer, you will join the Bus Funding Division, who support bus services across the country, helping keep fares low, and leading wider reforms of the bus sector in line with the national bus strategy.

This is a fast paced and sometimes challenging role, which will require you to have a good eye for detail and work as part of a team.

You will be responsible for managing the payment of subsidy to bus companies in England in the form of the Bus Service Operators Grant (BSOG), which is worth around £260 million a year and is one of the key forms of existing Government support to encourage the supply and demand of bus services.

A key aspect of your role will involve checking the accuracy and validity of claims, including determining how much is to be paid and liaising with operators on the details of the claim, and accurately recording this information.

Your key responsibilities will include, but are not limited to:

Contributing to improving our ways of working as a Support to the Bus Grants Management Digital System, including assisting digital support for the claims process.
Drafting and issuing correspondence to recipients of the grant.
Supporting your line manager and team lead on more complex queries and solutions.
Supporting the Bus Grants Management Digital System, including to assisted digital support for the claims process.

For further information, please see the attached Role Profile.

Person specification:

About You

You will have excellent communication skills, both verbally and in writing, allowing you to effectively liaise with a range of contacts within and outside of the department.

You will enjoy working as part of a team to support each other with complex queries and will feel comfortable sharing your thoughts and ideas for improvement with the wider team.

You will have an excellent eye for detail, enabling you to analyse complex information and maintain a consistently high level of accuracy within a fast-paced environment.

You will be a motivated individual who enjoys being given direction in their work and can quickly learn how to use digital systems and understand departmental terminology.

Additional Information

This role is available to individuals who wish to be spending their office time in Hastings, and there will be the opportunity to occasionally travel to visit different alternative office locations.

A minimum 60% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business, or carry out detached duty in another DfT workplace, will also count towards this level of attendance.

Behaviours:

We'll assess you against these behaviours during the selection process:

Delivering at Pace
Making Effective Decisions
Managing a Quality Service

Benefits:

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.

We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out more about what it's like working at the Department for Transport.

Things you need to know

Selection process details:

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
How to Apply
Excellent written and verbal communication skills, enabling clear and effective conversations.
Meticulous attention to detail and commitment to accuracy in all tasks undertaken.
Demonstrated ability to collaborate within a team environment, providing support and advise when required.

The sift is due to take place from 22/05/2024.

Interviews are likely to be held f