Customer Service Advisor - London, United Kingdom - LinkPoint Resources Ltd
Description
Reference:
- MH CSA Sector:
- Account Manager, Brand Manager, Business Development, Consumer Sales, Direct Sales, Events, Field Sales, General & Other, Marketing, Marketing & Business Development, Other, Other, Other, Public Relations (PR), Sales, Sales Administrator, Sales Executive, Sales Manager
- Salary:
- Benefits:
- + Pension + Medical + Great Bens
- Town/City:
- London
- Contract Type:
- Permanent
£30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits
The role will involve working 5 days per week covering Monday to Sundays on a rotation basis, and there will be two shifts: 9:30am - 6:30pm and 12:00pm - 9:00pm.
Customer Service Advisor's Core Duties
- Manage and screen incoming calls, and forward them on appropriately
- Present the products to potential customers
- Support in the organisation of customer events and launches
- Provide logístical and administrative support
- Be professional and courteous at all times
- Oversee the tidiness and cleanliness of the studio
Customer Service Advisor's Skills Required
- Educated to Alevel standard (preferable)
- Experience working with premium brands; luxury retail, high end catering or hotels
- Experience in facetoface customer care and premium hospitality
- Good team working experience
- Outstanding communications and interpersonal skills
- Confident and polished speaker
- Bestinclass customer service skills
- Ability to multitask
- Driving licence
- Ability to work 5 days per week covering Monday to Sundays on a rotation basis
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