College Services Advisor - Glasgow, United Kingdom - Kaplan International

Kaplan International

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

College Services Advisor

Reference number:
JR232674

Location:
Glasgow

Working pattern:
Full Time

Contract Type:
Permanent

Number of roles: 5

Salary:
£22,000 per annum + benefits

We are looking for a
College Services Advisor to join our team.

The College Services team play a vital role covering all aspects of the student life-cycle, from registration, to course completion.

The team provides support across a range of areas, including academic and quality assurance, student progression, compliance, student wellbeing and administration.

This is an excellent opportunity for a Student Support Advisor or Customer Service Advisor, who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here.

What you'll bring to the role

Ability to deliver excellent customer service skills.
High level/good of verbal and written communication skills
Strong interest in working in education and in particular international students.
Confident with IT, in particular Microsoft Excel.
Excellent organisational skills and the ability to manage time effectively.
Willingness to work flexibly.
Experience of working as part of a team to achieve goals.
Attention to detail.
Ability to take initiative.
A strong commitment to Equity, Diversity and Inclusion.

What we do

Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia.

Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.

In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.

What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

28 days annual leave
Big discounts on Kaplan courses for you and your family
24/7 confidential helpline providing counselling and other support services
Company pension contributions
Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
Medicash Health Cash Plan
Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time._

How to apply
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Applicants must be able to provide proof of eligibility to work in the UK. Applicants working outside the UK may be required to produce a police check from the relevant country._**£22,000 per annum + benefits