Senior Pension Administrator - Manchester, United Kingdom - Mercer

Mercer

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you currently a Pension Administrator looking to move away from a daily delivery role?

We are looking for someone with good Pensions knowledge/experience (Defined Contribution or Defined Benefit) to work as part of our Scheme Events team.

Perhaps you have extensive experience as a Pensions Administrator and want a new change/challenge.

Or maybe you're looking for a change of pace with a company that are market leaders and would like some versatility of clients but still with a community office feel.

Whatever it is, we'd like to hear your story

Please note this is a remote worker role and can be based anywhere in the UK

What can you expect?

You will be involved in multiple projects including:

Production of pension benefits statements
Calculating & overseeing the administration of annual pension increases
Managing annual regulatory reports

What you will be rewarded with?

Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

We will count on you to:

Be accountable for the quality of service provided from within the Scheme Events team and ensuring that best practice processes are implemented and utilised consistently across all clients including utilisation of the supporting process documentation like PRM's, Checklists, SIPP's and SOP's.
Actively support the team by sharing knowledge from your own experience to help colleagues deliver consistent client satisfaction.
Act as a mentor and role model for the team, knowing when to support and challenge others to help create a high performing but fun working environment.
Perform pension calculations, enter pension's data and answer enquiries to the required standard using automated and nonautomated manual/system processes across a wide range of member or scheme events.
Respond to errors and ensure complaints are handled effectively
Be a champion of change and provide opinions if you have an idea to create more efficiencies
Show flexibility in the method of communication to ensure all stakeholders are kept informed and are satisfied with the service levels.
Undertake, delegate and review operational tasks as appropriate to ensure all projects are achieving the deadlines, budgets and quality standards.
Continuous completion of scheme event processing in line with timescales agreed with the clients at the required level of quality.

What you need to have:

Previous pension administration experience (DC or DB)
Solid mathematics ability combined with good written/spoken communication skills
Knowledge and willingness to learn about different schemes
Natural keenness to improve processes wherever possible
Broad understanding of pension's processes and legislation and the principles underpinning them.
Strong Excel skills
Has experience of relevant financial services, outsourcing or project management role.

What makes you stand out?

Previous mini project mgt experience

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.

We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.