People Leader - Stoke-on-Trent, United Kingdom - Claims Consortium Group

Claims Consortium Group

Verified Company

Stoke-on-Trent, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you an experienced insurance professional with a passion for people management? Claims Consortium Group is seeking a dedicated and knowledgeable individual to join our team as a People Leader.

In this role, you will utilize your insurance and claims management experience to lead and support our claims team.

As a proven People Manager, you will be responsible for coaching and advising your team on a daily basis to drive positive engagement and empowerment, in accordance with company culture and values.

Location:
Newcastle-under-Lyme ST5 or Culmhead, TA3

Salary:
£27,000pa - £29,000pa DOE

Working Hours:
Monday - Friday 8am to 8pm, core hours are 9:00am to 5:30pm.

There will be a requirement to be on the duty Team Leader rota which will involve weekends on an ad-hoc basis in which you would need to be available to answer internal queries should the need arise.

Key Accountabilities:

Monitor and manage staff welfare (in conjunction with HR)
Offer ongoing assistance, advice and support to the Head of Repair and company leadership team with a view of promoting engagement from Claims Handler role upwards.
Assign individuals and collaborate with the Service and Client leader to allocate employee resources in a manner that best meets the individual and department development and client needs.
Lead or participate (as applicable) in organisational planning, providing leadership and support to ensure that business objectives are met.
Foster teamwork and inclusion across the department and company and promote Claims Consortium Group's engagement philosophy and values.
Lead recruitment for the department in conjunction with the Recruitment team and ensure the department fosters a culture that drives high attraction and retention rates and lowers attrition and sickness

Core Competencies:

Ability to build and maintain strong relationships at all levels within the business.
Excellent communication skills at a face to face, written and oral level.
Ability to flex style and challenge through influence to achieve the best resolution.
Excellent judgement skills and ability to balance to requirements of the business at an individual and corporate level.
Is an inspirational leader who drives engagement

Qualifications and Experience: