Access Hub Coordinator - London, United Kingdom - Nexus Health Group

Nexus Health Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Recruitment Day:

Date:
Thursday 26 January 2023

Time: 1:00 - 4:00 pm

Job Title:
Nexus Access Hub Coordinator

Salary:
£10.00 per hour

Contract type:
Permanent, Fixed Term and Bank 0 hour

Working pattern:
Full-time, Part-time

Monday to Friday

Closing Date:
Wednesday 24 January 2023

Interview Date:
Thursday 26 January 2023

As a result of an organisational restructure the Nexus Health Group has exciting work opportunities.

We are currently looking for individuals to join our team as Nexus Access Hub Coordinator based at one of our General Practice Surgeries and work across the Nexus Health Group.

The recruitment day will take place on Thursday 26 January from PM at Sir John Kirk Close Surgery.

Refreshments will be available on the day.

Benefits of working with Nexus

Ø 25 days A/L + Bank Holiday rising to 27 days after 5 years' service with Nexus

Ø NHS Pension

Ø Parking at some sites available

Ø Cycle to work scheme with dedicated provider

Ø Eye test voucher scheme with dedicated provider

Ø Access to an independent 24-hour
confidential help-line, staffed by advisors, who are trained to listen and respond to a range of problems, including financial, life coaching, counselling, legal advice and many more range of various support.

Ø Covid safe practices

Job Dscription:
Access hub duties

Answers the telephones in a prompt and courteous mannerAddressing patients with respect and dignityTo respond to patient requests for appointments and book with the most appropriate member of the clinical teamTo signpost patients where appropriate (in line with the training and guidance already received)Takes and records accurate messages and passes on to relevant people.

Keeps the appointment book up to date and operates the appointment system as directed.
Responds appropriately to patients with specific accessibility needsLiaise with outside organisations.
Arrange ambulance transport to hospitalsArrange interpreters, as requiredDirect patients wishing to make a complaint to the appropriate practice procedure.
Reviews all incoming econsults in line with the Nexus Ehub Policy and make flow decision for booking into ehub appointment or an administrative outcome

Admin duties

Participate in quality improvement work as requiredEnsure all information for patients is recorded accurately and effectivelyParticipate in data collection for audit work when requiredParticipate in any project or audit that the practice may do from time to 2

General duties

Watches for and reports to the Health and safety representative matters affecting safety and security in accordance with the Practice Health and Safety Policy.

To ensure that all our patients are treated with respect, courtesy and dignity at all times.

Job Types:
Full-time, Part-time, Permanent, Temporary contract, Fixed term contract, Zero hours contract

Part-time hours: 37.5 per week

Salary:
£10.00 per hour

Benefits: