Lead Officer - Kingston upon Thames, United Kingdom - The Royal Borough of Kingston upon Thames

The Royal Borough of Kingston upon Thames
The Royal Borough of Kingston upon Thames
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Kingston upon Thames, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Employer
Kingston Council


Location(s)
Kingston


Contract Type
Permanent


Working Hours
Full Time


Grade
K+2


Hours Per Week
36


Salary Range
£56,022 - £61,491


Salary Basis
Per annum


Leave Entitlement
30 days


Application Deadline
08/05/2023, 23:55


Anticipated Interview Date(s)
WC 15th May 2023


About the Borough


This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.

Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage.

Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.


Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.

Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride.

The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.


We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength.

The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic.

Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.


Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough.

In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.


About the Role


As a Lead Officer in the Estate Services team, you will be part of the senior management team for landlord services.

This role will have significant people management and budget management responsibilities, circa £2.5m per year in costs and contracts.

The postholder will be leading a new design for the inhouse cleaning and caretaking service and a different approach to service charges, this is the primary source of income for estate services.


This is a busy and varied role, with an emphasis on risk management, ensuring communal areas are free from hazards and regular inspections of the quality of work undertaken is maintained.

You will be recruiting and working with a new management team, embedding a "can do" attitude and recognising staff for the work they do.

You will also need a keen eye for detail and financially astute. In addition to this, you will have the freedom to make a positive difference to local communities in Kingston


The estate services are a large workforce of cleaners and caretakers employed by Kingston Council directly to look after the council housing estates in the Borough (38 roles in total).

This role will be important in the context of delivering improved homes and external space through the regeneration of the Cambridge Road Estate, Norbiton and have a payroll budget of circa £1.3M per year.


We are a hybrid working organisation and for this role, you will need to work at our offices or go out on site at least 2 days a week.


About Us


We are a team of multi-talented and experienced housing professionals working together to deliver great services to residents who are most in need of help and support.


This role is about cultural change moving from a command and control model to an enabling and collaborative approach to estate services.

The management team is going through a restructure with a mix of existing and new managers finding their feet in new roles.

We have been recognised for our pioneering work on Fly Tipping, we are also part of a digital project in Norbiton and we have set up a Community Hub in Hook


About You
To be successful in this role, you will need the following:

  • Educated to degree level or equivalent
  • Holds a professional qualification eg Level 4 CIH or RICS or willing to undertake this professional qualification in the first 2 years of service.
  • Desirable to have a management or leadership qualification
  • Have a background in estate management
  • Be a proven leader in the delivery of high value and high
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