Helpdesk Administrator - Cannock, United Kingdom - Graham Group
Description
About The Role:
At GRAHAM, we're not just one of the UK's leading Total FM providers - we're also a trusted partner, committed to enhancing the experience and making the lives of our clients' easier. We are seeking a Helpdesk Administrator
to join us to help us create a hassle-free environment for our clients and engineers.
Energised by continued growth and boasting an annual turnover in excess of £948m per annum, we're committed to investing in our people and creating the conditions for them to excel. If you are an experienced Helpdesk Administrator with an appetite to succeed, we want you to join our team.
Location:
STW,Cannock
Hours Per Week:
Mon-Thu 08:30-17:00, Fri 08:30-15:45
Job Type:
Permanent, Full Time
The Administrator shall:
- General administration duties as and when required.
- Any other duties required to ensure an effective and efficient helpdesk service is delivered in accordance with GRAHAM ISO management systems and Quality Control procedures.
- Review incoming works.
- Raise purchase orders.
- Complete works in the GRAHAM system as required.
- Complete Timesheets
- Attend client meetings (TEAMS)
About You:
Essential
- GCSE English and Maths Grade C or equivalent
- Demonstrate a minimum of 1 years' experience in similar helpdesk
- Demonstrate relevant experience in an administration or office environment.
- Strong IT skills including Microsoft Office
Desirable
- Experience in IFS software or similar system
- Experience of facilities management or a related service industry
About Us:
GRAHAM FM is a subsidiary of the GRAHAM Group.
At GRAHAM FM, we're not just one of the UK's leading Total FM providers - we're also a trusted partner, committed to enhancing the experience and making the lives of our clients' easier.
Energised by continued growth and boasting an annual turnover in excess of £948m per annum, we're committed to investing in our people and creating the conditions for them to excel.
The core disciplines we offer are:
- Building Fabric and Mechanical & Electrical (M&E) Maintenance Services
- Projects and Minor Works
- Compliance Services
- Fire and Security Services
- Energy Services
- Traffic Management
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