Helpdesk Administrator - Cannock, United Kingdom - Graham Group

Graham Group
Graham Group
Verified Company
Cannock, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

About The Role:


At GRAHAM, we're not just one of the UK's leading Total FM providers - we're also a trusted partner, committed to enhancing the experience and making the lives of our clients' easier. We are seeking a Helpdesk Administrator

to join us to help us create a hassle-free environment for our clients and engineers.

Energised by continued growth and boasting an annual turnover in excess of £948m per annum, we're committed to investing in our people and creating the conditions for them to excel. If you are an experienced Helpdesk Administrator with an appetite to succeed, we want you to join our team.

Location:
STW,Cannock


Hours Per Week:
Mon-Thu 08:30-17:00, Fri 08:30-15:45


Job Type:
Permanent, Full Time


The Administrator shall:


  • General administration duties as and when required.
  • Any other duties required to ensure an effective and efficient helpdesk service is delivered in accordance with GRAHAM ISO management systems and Quality Control procedures.
  • Review incoming works.
  • Raise purchase orders.
  • Complete works in the GRAHAM system as required.
  • Complete Timesheets
  • Attend client meetings (TEAMS)

About You:


Essential

  • GCSE English and Maths Grade C or equivalent
  • Demonstrate a minimum of 1 years' experience in similar helpdesk
  • Demonstrate relevant experience in an administration or office environment.
  • Strong IT skills including Microsoft Office

Desirable

  • Experience in IFS software or similar system
  • Experience of facilities management or a related service industry

About Us:

GRAHAM FM is a subsidiary of the GRAHAM Group.

At GRAHAM FM, we're not just one of the UK's leading Total FM providers - we're also a trusted partner, committed to enhancing the experience and making the lives of our clients' easier.


Energised by continued growth and boasting an annual turnover in excess of £948m per annum, we're committed to investing in our people and creating the conditions for them to excel.

We deliver fully integrated facilities management services across the UK and Ireland.

The core disciplines we offer are:

  • Building Fabric and Mechanical & Electrical (M&E) Maintenance Services
  • Projects and Minor Works
  • Compliance Services
  • Fire and Security Services
  • Energy Services
  • Traffic Management

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