IT Trainer/technical Author - London, United Kingdom - Advanced Resource Managers Limited
Description
Job Title:
IT Assistant.
Location Central London
Reporting to:
IT Manager
Role Purpose
IT "Documentation" assistant to work with our IT team and IT Projects.
Key Responsibilities / Accountabilities
- Responsibilities include working with colleagues to ensure the consistency of documentation, training employees, document
- Assist in the creation, control of documents, and ensure they are organized and easily accessible.
- Typically develop manuals, howto guides, SharePoint help sections, journal articles, and other technical information content.
- To instruct users on use of IT systems and services.
- To assist IT Manager with achieving the overall projects rollout while maintaining high standards of quality and efficiency.
- Effectively able to continuously improve of our documentation, project, and control documentation.
- Document internal business processes, SharePoint, and control processes, create Training and instructional material.
- The above key responsibilities / accountabilities are nonexhaustive, and the job holder may be asked to carry out additional duties or projects as required by the Organisation.
Personal Qualities Qualifications / Experience required
- Excellent soft skills, communication etiquette (written, verbal and listening), coordination and organisational skills.
- Experience in Project coordination, IT projects, Business Processes, IT Support.
- The ability to train or instruct and create documentation (technical, processes and instruction).
- Previous Training experience would be beneficial to the role.
- Previous experience or 2nd line proficient.
- Technical Competencies Skills Competencies
- Proficient with most mainstream ICT, has good MS 365
Disclaimer:
This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM").
Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the worldtoday.
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