Assistant Branch Manager - Wolverhampton, United Kingdom - Quantum Group

Quantum Group
Quantum Group
Verified Company
Wolverhampton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

MAIN RESPONSIBILITY
To oversee the operational aspects of the branch and manage the personal bankers' operational duties.

Whilst the Area Branch Manager has the ultimate responsibility at Branch level, he or she has a greater business development responsibility than previouslyand will often be operating off premises.

As such, the Assistant Branch Manager will frequently be in charge of the branch with a direct reporting line to his Area Branch Manager and a dotted line relationship with Head Retail Operations.


JOB RESPONSIBILITY-
Takes joint responsibility with the Area Branch Manager to ensure branch operational excellence.

Acts as Line Manager for all Personal Bankers / Cashiers for operational performance.

  • Joint custody for cash, valuable, security forms and lockers (master key/ outdoor key) including overnight holding of keys and combination numbers to cash and locker safe.
  • Single custody of loan documents.
  • One set of branch keys including codes of alarm panel as second point contact in emergencies.
  • Supervision, control and passing all cash transactions and monitoring of cash department work.
  • Ensuring AML and KYC guidelines are followed for Cash transactions and Remittances.
  • Entering Inventory of the security forms in the computer.
  • Authorising debits to constituent's accounts and office accounts except debit to suspense, sundry deposit and profit and loss accounts (revenue or expenditure accounts) to agreed levels.
  • Control, monitoring, supervision including checking of entries and balancing of bills received for collection and issue of delivered orders when required.
  • Control follow up and checking of postage and despatch of letters.
  • Control of stationery; monitoring the stock of stationery and reordering.
  • Checking and signing of Demand Drafts (as primary verifier) issued at the branch.
  • Checking of all inward clearing transactions and authorising vouchers thereof, maintenance and reconciliation of accounts.
  • Checking of all returns and all payments from charges.
  • Assisting the Branch Manager on the general administration of the branch.
  • Ensuring staff punctuality and attendance.
  • Ensuring Customer service and handling of customer complaints.
  • Over all supervision of the branch routine, including allocation of work in emergencies.
  • Reconciliation of Accounts and other office accounts.
  • Checking of account opening/closing.
  • Handling of all loan accounts, appraisal, supervision, follow up and maintenance of files, etc.
  • Calculations of drawing power and submission to BM for authorisation.
  • Checking of KYC requirements independently or in conjunction with Branch Manager.
  • Maintenance of Loan documents.
  • Maintenance of loan related registers.
  • Opening and closing of the office premises on a daily basis.
  • General Supervision of cleanliness, decorum and orderliness of the office.
  • Data Security for branch data and follow of record retention policy.
  • Cover for Clerk-Cashier/ Branch Manager.
  • Branch Audit and reviews
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