Customer Service/cashier - Belfast, United Kingdom - Sean Graham

Sean Graham
Sean Graham
Verified Company
Belfast, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Sean Graham are passionate about delivering great customer service and we are looking for people who enjoy working in a dynamic and customer focused environment
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The Role_

  • Delivering consistently exceptional customer service and ensuring our customer's a great customer journey, resolving complaints and issues when necessary.
  • Ensuring compliance with the following;
  • Health and Safety Procedures


  • Think 2

  • Security procedures
  • Social responsibility
  • Responsible Gambling and Self Exclusion Guidelines
  • Cost control and Bet Translation Procedures
  • Ensuring the shop is clean and a shop tidy is completed at regular intervals when on duty.
  • Ensuring the Customer Service Cashier understand the company's product offering in shop to enable them to have confident conversations with customers.
  • Maintaining high shop standards, taking pride in the shop and ensuring all colleagues adhere to the company uniform policy.
  • Understanding how they can personally impact the shop's profitability.
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Person Specification_

  • Passion for delivering great customer care
  • Ability to adapt and learn
  • Self-Motivation
  • Happy to work alone and within a team
  • Strong organisation skills
  • Ability to build strong relationships and communicate effectively
  • Ability to deal with tough situations in a calm and professional manner
In Return we offer you

  • Competitive Salary and benefits
  • Full Training Program
  • A clear and achievable career path
  • 28 days paid Holiday (pro rata)
Our shop Opening Hours are between 9:45am - 9.30pm Monday to Sundays

In this role your contract hours will include evenings, weekends and Bank Holidays

Shifts are devised on a rota basis and will change weekly.
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At Sean Graham we believe we've got the best brands in betting and gaming and the best people behind them too. There's never been a better to join_


Job Types:
Full-time, Part-time, Permanent

Part-time hours: 19.5 per week


Salary:
£10.42 per hour


Benefits:


  • Life insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Weekend availability
  • Weekends only

Application question(s):

  • Do you have betting experience?

Education:


  • A-Level or equivalent (preferred)

Experience:


  • Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

  • Cash handling: 1 year (preferred)

Language:

- english (required)


Licence/Certification:

  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (required)

Willingness to travel:

  • 25% (preferred)

Work Location:
In person


Reference ID:
N.M
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