Customer Experience Manager - Edinburgh, Scotland

Manage day-to-day operations of a customer service team ensuring high-quality service delivery and achievement of KPIs and SLAs lead and develop the team with a values-driven approach. · Recruitment & Resourcing · Operational Management Manage phone lines and email inboxes to mee ...

Manage day-to-day operations of a customer service team, ensuring high-quality service delivery and achievement of KPIs and SLAs. Lead and develop the team with a values-driven approach. · Recruitment & Resourcing · Operational Management · Manage phone lines and email inboxes to ...

+ Job summary: As Guest Experience Manager you will oversee the entire guest journey ensuring every traveler receives world-class service from inquiry to check-out. You will act as vital link between technology-driven booking systems and physical reality of guest's stay.+ · + Key ...

This is a Guest Experience Manager role to ensure that every traveler staying in a mySTAYINN property receives world-class service from the moment they inquire until they check out. · Journey Management: Oversee the end-to-end guest experience. · Communication Excellence: Maintai ...

Visitor Experience Manager · The role involves providing professional reception services to Baillie Gifford. · Manage team operations, including recruitment, performance development, daily tasks assessment and training needs identification. · Hold regular team meetings to communi ...

This is a full-time role based in Edinburgh overseeing day-to-day operations to ensure customer satisfaction and an exceptional customer journey. · Proven experience in Customer Satisfaction and enhancing Customer Experience. · Strong Analytical Skills with the ability to assess ...

This is a full-time role based in Edinburgh. The role involves overseeing day-to-day operations to ensure customer satisfaction and an exceptional customer journey. · a generous annual leave allowance plus your birthday day off. · In addition to our company pension. · sick pay, · ...

A global retail organization is seeking an Assistant Store Manager for their Bicester Village location. · ...

We are looking for a Visitor Experience Manager to create exceptional experiences for whisky lovers. As the first person to build this role from scratch, you will shape and run our entire visitor experience. · Designing and delivering a 5-star visitor experience from end to end · ...

Our purpose is to give everyone real confidence to put their money to work. We have a long history of innovation in savings and investments combining asset management and insurance expertise to offer a wide range of solutions. · Through telling it like it is owning it now and mov ...

We are seeking an experienced Visitor Experience Manager to lead the development and delivery of our visitor experience at InchDairnie Distillery. · We want someone who is entrepreneurial by nature: ambitious, proactive, and energized by responsibility. You will have proven exper ...

We are seeking Customer Experience Managers who have held managerial roles from within a large scale call centre and wish to work from their own home on their own terms. · This is a full time role (40 hours per week), you will get to choose the hours (minimum 4 hours per shift) ...

We are William Wilson, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. · Developing, motivating, and coaching your Branch Managers through effective coaching, performance management... · ...

Dentons is currently recruiting an Global AML lawyer to join their Global AML team for a fixed term period of 18 months. · ...

We're looking for a Commercial Manager to join the House Builder Team. This is a Sales role (no direct reports), you will have responsibility for identifying sales opportunities and nurturing relationships. · Develop your own effective Business Plan to achieve sales budgets,Takin ...

A Dyson expert is more than just a salesperson; they are technology enthusiasts who relish the opportunity to educate and give our owners an amazing retail experience. They transform the retail space into an engaging theatre, unveiling the magic of our technology, and presenting ...

We're BDO. An accountancy and business advisory firm, · providing the advice and solutions businesses need to navigate today's changing world. · We'll broaden your horizons by working on some of the world's most exciting financial operations · and business deals. ...

This is your chance to join the team constructing one of Scotland's largest offshore wind farms. · Inch Cape Offshore Wind Farm is a £3 billion infrastructure project that will make a significant contribution to the UK's carbon emissions reduction targets. · ...

+Arcadis is looking for an Healthcare experienced Architect to support the delivery of major healthcare projects. · RIBA Part 3 qualified and ARB registered, min 10 years qualification · A background across UK projects, specifically Healthcare and potentially science · ...

Arcadis is looking for an Associate level Architect to take a role in our healthcare team supporting the delivery of major healthcare projects and the management and running of smaller healthcare projects. · Supporting and leading on projects with responsibility for program and b ...