Telemarketing Agent - Birmingham, United Kingdom - Multistaff Recruitment Solutions
Description
Telemarketing Agent
Looking for an exciting challenge for the new year? we would love to hear from you
Our client is devoted to the B2B sector and specialise in providing high-end telemarketing solutions to some of the biggest organisations in the technology, logistics and professional services sectors.
Responsibilities:
- Carry out unscripted telephone calls on behalf of clients.
- Answer questions about product specifications.
- Book appointments with relevant prospects.
- Complete data cleansing activities.
- Carry out market research into various industries.
- Provide input into lead generation campaigns of various makeups.
- Accurately and efficiently enter prospect details into the company database.
Skills / Qualities required:
- Good telephone manner
- Excellent verbal and interpersonal communication
- Ability to work to targets: call volumes, conversations and leads
- Time management skills
- Client liaison and good customer service
- A team player with the ability to selfmotivate
- Computer literate including MS Word, Excel, Outlook and Access
- Planning and organisational skills
Hours of work
Our client has a fantastic office environment, this role works standard business hours of 8.30 am pm from Monday - Thursday and 8.30am - 3.35pm on Friday.
Benefits
- Flexible / Hybrid Working
- Competitive salary
- Daily incentives to leave early
- End of quarter team events
- Bonus Schemes
- Monthly breakfast morning or pizza day
COM1
Job Types:
Full-time, Temp to perm
Salary:
£10.00-£12.00 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Experience:
Call Centre: 1 year (preferred)
- Customer service: 2 years (preferred)
Work Location:
Hybrid remote in Birmingham
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