Data Analyst - Belper, United Kingdom - Talk Staff

Talk Staff

Verified Company

Belper, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you an experienced data analyst looking for a new and exciting challenge?

Our reputable client based in North Derbyshire are looking to hire a Workflow Data Analyst to join their growing business.

To be considered for the role, you'll require the following essentials:

Previous experience in data analysis forecasting/workload management
Knowleagable in the use of Salesforce, Vonage and Power BI
Advanced user of MS Excel and PowerPoint
Strong analytical skills ability to understand trends and produce accurate forecasting
Excellent time management skills with the ability to prioritise workload

Within this position, you'll be:

Providing accurate and critical analysis of workflow demands and customer trends
Collating and analysing data
Providing accurate reporting of planned and forecasted workflows
Working with primary and forcasted data to deliver reports and calculations
Liaising with the senior team to provide a forecast and delivery of preplanned work
Creating an effective forecast for delivery of volumes
Providing data and insight into resource capabilities against demand
Creating an effective schedule for preplanned workload
Tracking call flow, booking trends, preferences and responses by geographical area, work type and volume
Creating accurate reporting, dashboards, and data sets to support the effective planning of maintenance and customer contact schedules
Utilising Salesforce, Vonage, Excel, and Power BI reporting to identify opportunities and areas for business development

**Salary & Working Hours
Salary is £29,300 per annum plus bonus

Working hours are Monday - Friday 8:30am - 5pm

Outstanding pnsion plan, 25 days holidays plus Banks, free on site parking, annual bonus scheme, Private Healthcare plans and much more

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.