Accommodation Officer - Exeter, United Kingdom - Akton Recruitment

Akton Recruitment
Akton Recruitment
Verified Company
Exeter, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Akton Recruitment has an opening for an Accommodation Officer


Job Purpose:

This is role to support Project Managers to organise temporary accommodation and communicate
with affected residents who need to temporarily relocate in order to allow important fire risk works to
be completed in their homes.
This role will be flexible to ensure that all areas and tasks are covered at all times, it will also require
regular travel between the schemes as locations above


Dimensions:


Key Accountabilities:


  • Support the Project Managers in Bournemouth, Torquay and Plymouth in the decant
process and ensure there is a continuous programme of empty property available for
completion of fire risk works.

  • Liaise and communicate regularly with all affected residents to ensure they are fully
informed of timescales dates and other relevant information. Ensure residents fully
understand why this work is being carried out and why they have to temporarily vacate their
homes.

  • Assist Project Managers with on-site updates both written and verbal to ensure smooth
flow of the project and ensuring everyone is informed and up to date with progress.

  • Manage customer experience, including handling any comments or complaints, escalating
where needed.

  • Monitoring of suppliers of temporary accommodation and quality of premises provided.
  • Financial management and monitoring costs of temporary accommodation.
  • Provide regular updates and management information on progress of the decant
programme.

  • Establish, develop and maintain effective working rel
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