Doctors Receptionist 22 Hours Pw - Leeds, United Kingdom - Burton Croft Surgery

Burton Croft Surgery
Burton Croft Surgery
Verified Company
Leeds, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job description

Job overview

PREVIOUS APPLICANTS NEED NOT APPLY
Burton Croft Surgery are a busy GP in central Headingly looking to appoint a part time Receptionist


Working Hours:


Monday 9.30am -3pm
**Wednesday : 1pm

  • 7pm**
    Thursday 7.30am 7pm ( 1 unpaid hr for lunch)
Flexibility is essential as on occasion cover may be required at short notice due to staff absence


Job Summary:


The role of Receptionist will include, but not limited to, the following:

  • Timely answering of large volumme of Incoming telephone calls
  • Dealing with patient requests and queries
  • Processing of patient econsultations
  • Processing of prescription requests
  • Handling complaints at the first point of contact
  • Dealing with Patient queries at the reception Front Desk
  • Administrative duties such as filing and scanning documents
All staff are required to comply with Practice safeguarding policies.

All staff are required to complete mandatory E-learning training.


Essential Criteria:


  • The ability to show a high level of quality customer service and management
  • Callhandling experience and working knowledge of Telephones
  • Ability to work in a team and a collaborative environment.
  • Ability to work effectively in highpressured situations

Desirable Criteria:


  • Previous GP Surgery Receptionist experience
  • Previous Medical administration experience
  • Knowledge of EMIS and/ or Systm
  • Previous reception administration experience.
For further information please Julie on


Job Types:
Part-time, Permanent


Salary:
£10.81 per hour


Benefits:


  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person

Application deadline: 06/12/2023
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