Head of Internal Digital Learning - London, United Kingdom - South London and Maudsley NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description
''Please note that the role is initially for 1 year, with the potential to be extended depending on the needs of the service''.


This role is an exciting opportunity for an experienced digital learning manager to play a key role in designing and overseeing provision of e-learning training programmes across the organisation.


The post holder will work closely with a wide range of stakeholders to ensure Trust staff receive the high-quality training they require to complete their jobs; they will manage provision of mandatory training online and production workflows and oversee learning platforms and the provision of digital learning services.

They will bring a combination of technical understanding, strategic thinking, detail-focus and excellent leadership skills.

Working with other members of the team, they will help to deliver a vision for improving people's lives through mental health education.


Interviews:
Wednesday 5th April 2023


Interview Location:
Education & Development Department
South London and Maudsley NHS Foundation Trust
Bishopsgate Training Centre | Bethlem Royal Hospital
Monks Orchard Road, Beckenham
Kent, BR3 3BX


The Head of Internal Digital Learning has a key strategic role in the delivery of learning and development across the Trust, with particular emphasis on the areas of learning platforms and learning systems, digital learning production, and mandatory training.

At its heart, this role exists to deliver systems and processes that improve the quality of learning and development across the Trust to ensure staff are equipped with the right skills to deliver safe patient care.


The postholder will be a source of expert advice and expertise in identifying training needs, as well as supporting the design, commissioning, delivery and evaluation of courses and programmes.

They will take responsibility and accountability for inward facing digital learning.

They will also take a strategic role in managing the Trust's mandatory and statutory training requirements, both staying up to date with new and changed requirements and ensuring existing provision meets specified learning outcomes and renewal targets.


As a senior member of the Trust's Learning & Development team, this role provides an exciting opportunity for an experienced digital learning manager to play a key role in designing and overseeing provision of e-learning training programmes across the organisation.


The postholder will work closely with a wide range of stakeholders to ensure Trust staff receive the high-quality training they require to complete their jobs; they will manage provision of mandatory training online and production workflows and oversee learning platforms and the provision of digital learning services.

They will bring a combination of technical understanding, strategic thinking, detail-focus and excellent leadership skills.

Working with other members of the team, they will help to deliver a vision for improving people's lives through mental health education.

Managerial

  • Contribute to the strategic leadership of the department
  • To lead and provide line management support and appraisal to Digital Learning Platforms Manger and team, and Digital Learning Solution Manager and team.
  • Deputise for the Associate Director of Education & Learning as required.
  • Lead a strategic approach to digital learning including how the Trust interprets developments from Health Education England and other key stakeholders
  • Support strategic leadership to the scoping, implementation, maintenance, and management of mandatory and statutory training requirements in the Trust, identifying new and modified requirements and ensuring they are correctly assigned to the relevant staff, with learning outcomes appropriately met.
  • Effectively develop staff in the digital learning team to ensure all staff are managed and developed appropriately to deliver against key objectives.
  • Manage key budgets to ensure financial control and the delivery of value for money for the Trust.
Operational

  • Support the procurement, implementation, development, administration and maintenance of effective systems for the delivery and management of digital learning and knowledge within the Trust and for eligible external users, including:
  • Integrated learning management system
  • Support systems including the LEAP Helpdesk
  • Hardware and software for creating and delivering high quality digital learning resources
  • Integration of the above systems into other platforms, including ESR (Employee Staff Records) and PowerBI
  • Provide strategic leadership in supporting the Training Business Manager to provide first level helpdesk support (Zen Desk) to staff from around the Trust, ensuring queries are answered promptly and accurately.
  • Be a source of advice and expertise in the identification of training needs and the design, commissioning, delivery and evaluation of digital courses, interventions and programmes
  • Monitor and evaluate provision, provid

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